We currently ship only to Greece. We will soon launch shipping everywhere in Europe.
Shipping is free for orders of €100 or more. For orders under €100, shipping costs €5 for the first 2 kilos, plus an additional €1 for each extra kilo. Please note, there is an additional €2 fee for cash-on-delivery service.
Email us at [email protected] and we will send you a free return shipping label along with the contact details of our shipping company that will take care of the return.
We have divided our product line in three categories:
- High quality because quality is important for certain products such as pans and pots, knives and more. So, all of our high quality products are sourced from well established factories in Europe.
- Simpler design products because there are products that don’t need to be expensive in order to work well. These products are sourced from many different countries around the world.
- Own line of products. This is our series of products for which we have searched for high quality sources and came up with the specific products. We will be adding more products on this line in the future.
For more information about specific products, please check the specific product page.
We use food grade 18/10 stainless steel on all cookware and on most accessories unless stated otherwise.
Not yet.
We support all major cards (Visa, Mastercard, American Express, Discover and Diners), digital wallets, bank deposits, POS on delivery or in store.
Stripe is one of the biggest online payment platforms in the world. So, yes, its more than safe. All online payments take place on their platform, we have no access to your information whatsoever. Stripe clients include, Amazon, Google, Instacart, etc.
Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. This audit includes both Stripe’s Card Data Vault (CDV) and the secure software development of our integration code.
Stripe’s systems, processes, and controls are regularly audited as part of the SOC 1 and SOC 2 compliance programs. SOC 1 and SOC 2 Type II reports are produced annually and can be provided upon request.
You can send us an email at [email protected] or send us a DM on our social media channels.
Most probably it will be back on stock soon. You can add it to your wishlist and we will send you an email once it is available again.
This totally depends on each product. So, please check each product’s page and you will find a detailed description regarding fitting.
Once the product is added to your wishlist means two things:
- The item is sold out so we will send you an email once the item is back in stock
- Or you want to proceed with the purchase in the future, so, once you are ready to go on with the purchase, you just need to get back to your wishlist and click add to cart.
We use the highest standards when it comes to GDPR. Please read our Terms and Policy and Cookie Policy.
Once you place an order we will send you an email with the confirmation of your order. We usually ship all items within one business day, so, once the courier company collects your order you will receive one more email with the tracking number with which you will be able to check the status of your package.
Athens and Thessaloniki should expect their package in one business day as long as the order is placed until 2pm. All other areas is two days and far away areas should expect their order in 4 days.